Privacy Policy
Urban WorkSpace – Privacy Policy
Last updated: 2025
UrbanWorkSpace (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit https://urbanworkspace.com (“the Site”), and your rights under UK law, including the Data Protection Act 2018 and UK GDPR.
By using the Site, you agree to the practices outlined in this policy.
1. Information We Collect
Cookies
We use cookies to improve your browsing experience, understand website usage and enhance performance. Cookies are small files stored on your device. They may include:
- Functional cookies for login and site settings
- Analytical cookies to monitor website performance
- Cookies to remember form details for convenience
You may disable cookies in your browser; however, some Site functionality may be affected.
Forms
When you submit an enquiry, contact form, or any other form on the Site, we collect the information you provide, which may include your name, email address, phone number, company details, and specific requirements. This information is used solely to respond to your enquiry and manage your requests.
Comments
If you leave comments on the Site, we collect the data shown in the comment form, along with your IP address and browser information for spam detection. Approved comments and associated metadata may be displayed publicly.
Analytics
We use analytics tools to monitor and improve the user experience. Analytics data is anonymised and aggregated to identify trends, measure performance, and optimise the Site. No personally identifiable information is shared with external parties, except in aggregated form.
Third-Party Plugins and Embedded Content
The Site uses third-party plugins and embedded content, such as maps, videos, or form handlers, to improve functionality. These third parties may collect anonymised technical data (e.g., browser type, device, IP address) and cookies to operate their services. Embedded content behaves as if the visitor interacts directly with the third-party site.
Media
Content submitted to Urban Workspace should avoid uploading images with embedded location data (EXIF GPS) as this may be accessible to others.
2. How We Use Information
We use collected information to:
- Respond to enquiries and requests promptly
- Process bookings and service requests
- Monitor and improve website performance and usability
- Optimise marketing, analytics, and user experience
- Maintain security and operational reliability
3. Data Storage and Security
All personal information is stored securely using industry-standard technical and organisational measures. Access is restricted to authorised personnel. We implement encryption, firewalls, and secure storage to protect data from unauthorised access, alteration, or disclosure.
4. Sharing and Disclosure
We do not sell, rent, or share personal information. The only information shared externally is anonymised or aggregated analytics to improve website performance, marketing insights, and user experience. Third-party service providers acting on our behalf are bound by confidentiality and privacy obligations.
5. Retention of Data
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, or resolve disputes. Comment data is retained indefinitely to facilitate follow-ups, while form submissions are stored until the relevant enquiry is completed and archived.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of personal data, where legally permissible
- Restrict processing of your personal data
- Withdraw consent to processing at any time, where processing is based on consent
- Receive an export of your data in a commonly used format
To exercise your rights, contact us using the details below.
7. Cookies and Tracking
You can control cookie settings through your browser. We use cookies for:
- Functional purposes (login, forms, session management)
- Analytical purposes (traffic analysis, performance monitoring)
- Marketing optimisation (aggregated, anonymised data only)
8. Contact Us
For questions regarding this Privacy Policy or to exercise your rights:
UrbanWorkSpace
Website: https://www.urbanworkspace.com